What we hold, and why.

Who is responsible

Softlab Software Solutions Limited, a company registered in Ireland, is the data controller for the information described here. Contact: [email protected]. This notice is written under the General Data Protection Regulation (EU) 2016/679 and the Irish Data Protection Act 2018.

What we hold

• Your account: name, email address, password (stored scrambled, never in plain text), and the business you belong to.
• Your books: invoices, expenses, receipts and other documents you upload, bank transactions you import, customers and suppliers, and the figures that come from them.
• How you use Conto: sign-in times, IP address and an audit trail of changes, so we can keep the account secure and the books trustworthy.
• Website visits: if you agree to cookies on www.conto.ie, Google Analytics in anonymised form. Say no and nothing is set.

Why we hold it

• To provide the service you asked for — running your books is the contract between us.
• To keep it safe and working — security, backups, fraud prevention and support: our legitimate interest in a service that works.
• To meet the law — accounting and tax records have to be kept for a set time.
• To send you the newsletter — only if you asked for it, and only until you unsubscribe.

Reading your receipts

When you photograph or email a receipt, the image is sent to Anthropic's API so the details can be read back and filled in for you. It is used for that reading alone: it is not used to train models, and it is not kept beyond what is needed to answer. If you would rather not use it, tell us and we will turn it off for your account — receipts still arrive, you just type the details yourself.

Who else sees it

Nobody buys it, because we do not sell it. We use a small number of suppliers to run the service: hosting in the European Union, email delivery, the receipt reading above, and website analytics if you agreed to it. Each one is bound by contract to process data only on our instructions. Where a supplier is outside the EEA, the transfer is covered by the European Commission's standard contractual clauses. We also disclose data when the law requires it.

Where it lives, and for how long

Your data is stored on servers in the European Union. We keep your books for as long as your account is open, and afterwards for the period Irish tax and company law requires — generally six years. Documents you delete go for good after 30 days. Newsletter consent is kept until you withdraw it, plus a record that you did.

Your rights

You can ask us for a copy of your data, for a correction, for deletion, for a restriction on how we use it, for it in a portable file, or object to a particular use. Write to [email protected] and we will answer within one month. If you are unhappy with how we handled it, you can complain to the Data Protection Commission, 6 Pembroke Row, Dublin 2 (dataprotection.ie).

Newsletter

If you tick the newsletter box, we send occasional email about Conto and about tax and bookkeeping in Ireland. Every message has an unsubscribe link, and you can also stop it in Settings or by writing to us. We do not pass your address to anyone else.

Cookies

The app uses one cookie to keep you signed in — it is necessary and cannot be turned off. The website asks before setting anything else.

Changes

If this notice changes in a way that matters, we will tell you before it takes effect.