The rules of using Conto.

1. Who we are

Conto is an online bookkeeping service for small businesses in Ireland, operated by Softlab Software Solutions Limited, a company registered in Ireland. You can reach us at [email protected]. In these terms, "we" and "us" mean Softlab Software Solutions Limited; "you" means the person or business using Conto.

2. Your account

You need an account to use Conto, and the email address on it must be one you control. Keep your password to yourself: anything done with your sign-in is treated as done by you. Tell us straight away at [email protected] if you think someone else has got in.

You may add other people to your business in Conto. You stay responsible for what they do there.

3. What Conto does, and what it does not do

Conto records your income and expenses, keeps a proper set of books, prepares VAT figures and produces reports and invoices. It reads receipts and bank lines and suggests how to file them.

Conto is software, not an accountant and not a tax adviser. Suggestions are suggestions: you confirm them, and the figures you file with Revenue remain your responsibility. If your situation is unusual, talk to an accountant. Nothing in Conto is legal, tax or financial advice.

4. Your data stays yours

Everything you put into Conto — your books, documents, customers and bank data — belongs to you. We hold it to run the service for you. You can export your data at any time, and you can ask us to delete it. How we look after it is set out in the privacy notice.

5. Using it properly

Use Conto for lawful business bookkeeping. Do not try to break into other people's data, overload or probe the service, copy the software, or use it to keep records you know to be false.

6. Paying

Plans are monthly and are shown on the pricing page, including VAT where it applies. Payment is in advance. You may cancel at any time and the service continues to the end of the month you have paid for; we do not refund part months. If a payment fails we will tell you and may suspend the account until it is paid.

We may change prices. If we do, we will tell you at least 30 days beforehand, and you can cancel before the new price starts.

7. Stopping

You can close your account whenever you like. We may suspend or close an account that breaks these terms, is used unlawfully, or has gone unpaid. Except where the law requires otherwise, we keep your data available for 30 days after an account closes so you can export it, and then delete it.

8. Availability

We work to keep Conto running and backed up, but no online service is perfect. Maintenance happens, and so do outages. Keep your own copies of anything you cannot afford to lose.

9. Our responsibility

We provide Conto with reasonable care and skill. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Otherwise our total liability to you in any twelve-month period is limited to what you paid us in that period, and we are not liable for lost profits, lost business or indirect loss. We are not liable for interest or penalties charged by Revenue on figures you filed.

10. Changes to these terms

If we change these terms in a way that matters, we will tell you by email or in the app before the change takes effect. Carrying on using Conto after that means you accept the new terms.

11. Law

These terms are governed by the law of Ireland, and the Irish courts have jurisdiction. If you are a consumer, this does not take away rights you have under Irish or EU consumer law.

12. Questions

Write to [email protected] and a person will answer.